Discounts & Additional Charges

Whilst it is not possible to give you general pricing online, the following information may assist with your planning.

Our interstate services operate similarly to a long distance Bus service and our prices take into account the number and size of your pets and the distance they are to be moved. Each of our runs covers a number of days and on each run we will move numerous pets along with your own. On some routes the prices are higher because we have greater distances to cover combined with lower numbers of animals typically being moved, this means that it will usually be more expensive between regional areas than to the cities or larger centres that we service.

Generally you will be charged per animal but each additional animal will be charged at a lesser rate. Bookings for 5 or more animals, litters of pups or other unusual requests will be treated individually.

Our prices include GST, Dog or Cat food, regular comfort stops for your pets and pick up from and drop off to a central location in most towns. In larger cities we will have several meeting points.

Our prices do not include pick up or drop off to a residence. Such services are possible in many instances at an additional cost however this is discouraged simply because it can add significantly to the hours each day that our drivers and all the pets in our care are on the road. In most cities we can help arrange a local Pet Taxi Service at an additional cost where it is necessary.

Discounts

Standard discounts apply for the transport of multiple animals to and from the same locations or if a pet is booked on a return trip. Additionally there are discounts in the event two or more pups from the same litter will be sharing a cage. These discounts will automatically be deducted from your quote at the time of booking.

To encourage people to choose a new pet from a recognised animal welfare organisation we also provide a 15% discount for the transport of rescued pets from the RSCPA, Animal welfare league and other recognised rescue organisations. This discount does not apply to pets being returned to their original breeder due to unsuitability.

Regular clients and Breeders who encourage their clients to use our services may receive a discount of 10%.

Animals booked for a return trip, such as animals travelling for breeding or pets going on short holidays will receive a 10% discount provided the return trip is booked at the same time. Timing of the return trip can be adjusted if the situation changes.

Extra charges

Extra charges may apply for pick up or drop off at any location other than our standard meeting points, requiring extra travel from our usual routes. (no extra charges apply for drop off along our routes between towns such as in rural or regional areas) These charges are based on a rate of $90 per hour with a minimum charge of $30.00 for ¼ hour and are calculated to cover the additional travel time as well as the expected time spent at the residence. This charge is generally designed to discourage clients from having us collect from the door when it is not necessary as this can add several hours per day to the time all other clients animals on board are required to travel. We will not normally charge for collection from or delivery to a pet related establishment such as Kennels and RSPCA centres provided they are within a reasonable distance from our normal routes.

Any pets booked to travel on a route other than our shortest available route from pick up to drop off may incur a charge of $40 extra per additional nights travel.

Last minute or Urgent after hours bookings may incur an additional charge of $25. This charge covers the cost of overtime for our staff and additional work required confirming details with the driver once they have already departed on their run. Our runs are often fully booked a number of days prior to the start of the trip and where possible bookings should be made at least one week prior to the moving date.

Any additional costs incurred such as vet fees or boarding fees will be passed on as per our terms and conditions of trade.

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