Payment Options

We have a number of convenient payment options to make it simple for you to pay for your pet transport fees. Please discuss the options with our Customer Service representatives at the time of placing your booking.

Internet Banking (Direct bank Transfer Payments)

Pay directly from your cheque or savings account using your banks internet banking site or Mobile phone App prior to the collection date.
Please make your payment to the following account.

Bank: Commonwealth Bank
Acc Name: Dogmovers
BSB No: 064 489
A/C No: 1007 2594

Please use your surname as a reference to enable us to correctly record your payment against your transport fees.

Please note that Bank transfers can take up to 48 hours from your bank to ours and the payment must be able to be checked by us online prior to us picking up your pet. If the timeframe is too short we recommend simply paying cash to the driver when the pet is collected to save any confusion.

Visa / Mastercard

Pay by Credit or Debit card by phone at the time of booking (a 3% additional payment surcharge applies to Credit & Debit card payments)

Cash at Pick Up

We are happy to accept cash when we arrive to collect your pets.
Please note, we do not accept cheques. If you require a Receipt/Tax invoice the driver will be happy complete one at the time of payment.

PayPal

Payments can be made directly from your PayPal account or via Paypal using your Credit Card or authorised account as per your Paypal account settings.
A 3% additional payment surcharge applies to all Paypal payments and must be added prior to payment.

Log onto your Paypal account and direct your payment to our email address info@dogmovers.com.au

Please ensure you are making the payment from an authorised account, and that you have included the additional 3% fees. Some payment types on PayPal can take several days to be processed and may result in the delay of your transport if not cleared & visible to us prior to the pick up date.

Cash deposits at a Bank Branch

In some instances it may be necessary for cash to be deposited directly to the bank at a branch. This happens often when the person paying is a third party (neither dropping off or collecting the pet from us) and does not have access to internet banking or a credit card. In this case the funds can be deposited directly to our Commonwealth bank account at any CBA Branch using the details shown below.

Bank: Commonwealth Bank
Acc Name: Dogmovers
BSB No: 064 489
A/C No: 1007 2594

Please use your surname as a reference to enable us to correctly record your payment against your transport fees.

Please contact us by email or phone if you have any problems with the above or require any further information.

Email: info@dogmovers.com.au

Phone: (07) 5530 2710