Please Read the Following Before Contacting us or completing a Quote request
Dogmovers is a Road based Pet Transporter operating within Qld, NSW, ACT, VIC and South Australia with occasional specialty services to the Northern Territory. We do not currently Service Tasmania or Western Australia or organise flights. Requests for quotes to these States or for services we do not offer will not be responded to until the Covid-19 situation ends due to crippling time constraints.
Due to the large number of incoming enquiries because of border closures and a lack of domestic flights for pets it may take a week or so for us to respond to your enquiry.
We are particularly receiving excessive enquiries about some specific routes because of the Victorian restrictions as per the graphic below. For those routes shown in orange it may be 3-4 weeks for us to fit your pet on and the route shown in red may take 5-6 weeks. All other routes are flowing smoothly. If you need pets moved on these routes sooner we will be unlikely to be able to help at this stage. I feel these limitations will pretty much stay this way until the VIC-NSW Border reopens which is likely Mid to Late November at least based on the Roadmap set out by the Vic Govt.
In all cases we will endeavour to respond to your enquiry as quickly as we can to give you, in the first instance an estimate of the time frame expected.
Whilst we appreciate this is inconvenient it is unfortunately unavoidable. Basic indicative pricing is available on the pricing page on our site for those who would simply like a rough idea to start with.
All new enquiries must be done on the following enquiry form so we receive all the details required to provide a quote as quickly as is possible. Phone and Facebook enquiries may take longer as we often get given too little information to provide a quote.
We thank you for your patience and again apologise for the inconvenience this may cause.
Dave & Sierra
Please Note that the Phone numbers below are not being continually answered at this point to allow us to get through as many web & email enquiries as we can as quickly as possible.
You may leave a message regarding current Bookings or animals on board current runs and we will call you back. All Enquiries should be done via our website Quote links or email us for general enquiries.
Office Phone Number: (07) 5530 2710
for bookings and general enquiries during office hours.
Normal Office hours: ( QLD time)
- 8am – 4.30pm Monday – Friday
- 9am – 12.00pm Saturdays
- Closed Sunday & Public Holidays
For after hours general enquiries please leave a message or email us and we will get back to you during office hours.
We also have the following Free Call numbers for interstate customers:
Facebook: DOGMOVERS Facebook
please note that messages via facebook are generally only monitored during business hours and tend to be a less reliable form of communication than email.
Postal: PO Box 2534, Nerang, QLD 4211
After hours contacts regarding Animals already aboard.
If you have an after hours enquiry regarding an animal currently on board or due to be collected contact the relevant driver directly on the mobile number provided in your confirmation messages or as per the details provided to you at the time of Booking.
Please note that the drivers are not in a position to be able to respond to general enquiries, provide quotes or take new bookings and that these phones are only used during the relevant runs and are turned off in between. The driver only has your booking details from the start date of his/her run. Prior to the start of the run you will need to contact the office with any enquiries or changes.