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  • Home
  • Pet Transport
    • Interstate Transport
      • Interstate Road Transport
      • Upcoming Dates
      • Interstate Routes
      • Interstate Meeting Points
    • Flight Services
    • Pet Taxis
    • Rescue Pet Transport
  • Booking
    • Booking Process
    • Sample Pricing
    • Payment Options
    • Your Pets Baggage
  • About Us
    • Dogmovers Terms & Conditions
    • Insurance
    • Vaccination Policy
    • Testimonials
    • Careers
      • Animal Attendant / Cleaner / Driver – QLD
      • Animal Handler / Driver – QLD
  • Resources
    • Beware of Internet Puppy Scams
    • Brachycephalic Breed Info
      • What is a Brachecephalic Breed
      • What is BOAS
      • Our Brachycephalic Policy
      • Breed Information
      • Other Brachycephalic Links
    • Pet travel advice and tips
      • Air Conditioning
      • Road Transport vs Air Transport
      • Pet Cage Sizes
    • Blog
  • FAQ
  • Contact Us
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07 5530 2710

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Pet Travel Services

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For additional questions, contact our team.

Call Us Now

07 5530 2710

Contact Us

info@dogmovers.com.au

For more detailed info on our interstate services or upcoming service dates click the following links:

  • Interstate Run Calendar
  • Interstate Routes
  • Local Meeting Points
  • South East QLD Pet Taxi Services

Office Phone Number: (07) 5530 2710

Email:                         (Click here)  info@dogmovers.com.au
Facebook:                 (Click here) DOGMOVERS Facebook Page
For new Enquiries:

It is best to use the Quote Form on our website to ensure we get all the info we need to quickly provide you with accurate pricing. If leaving a phone message please provide as much detail as is possible. Our response time for New enquiries is typically around one business day, but may be a little longer at busier times, especially on Mondays.

For existing Customers:

We generally have a multiple staff available during office hours to answer your call, but they are reqularly all on the phone. If unanswered please leave a message, including your Booking Reference number, and we will get back to you as quickly as we can during office hours.

Normal Office hours: (QLD time)
  • 8am – 4.30pm          Monday – Thursday
  • 8am – 3.30pm          Friday
  • 9am – 12.00pm        Saturday (limited staff only)
  • Closed                       Sunday & National Public Holidays
Upcoming Holidays or Closed Dates in 2025: (QLD time)
  • Saturday 3rd May                                   Office Closed (Labour Day Weekend, QLD)
  • Monday 5th May                                     Reduced Staff (Labour Day in QLD)
  • Monday 9th June                                    Reduced Staff (Kings B/day NSW, VIC, SA)
  • Monday 6th October                              Office Closed (Labour day NSW-Kings B/day QLD)
We have Customer service staff in both QLD and NSW. On Public Holidays not shared by both states we may not be closed but have only part of the customer service team working. On these days it may be harder to contact us by phone and it is recommended that you use our website Enquiry form for new enquiries or email for follow up enquiries.
We also have the following Free Call numbers for interstate customers:

1800 DOGMOVERS for Regional & Interstate Transport enquiries.
1800 PETTAXIS for Local, South East QLD Transport enquiries.

Email: (Click here) info@dogmovers.com.au
Facebook: (Click here) DOGMOVERS Facebook Page

Please note that messages via Email & Facebook Messages are generally only monitored during business hours. New enquiries via Facebook Message will be answered in the same chronological order as those received from the Enquiry Form or by Email for fairness. (Facebook Posts or Comments are not regularly monitored or used for general communications)

After hours contacts regarding Animals already aboard.

For an after hours enquiry regarding an animal currently on board or due to be collected please contact the relevant driver directly on the mobile number provided in your confirmation messages or as per the details provided to you at the time of Booking.

Please note that if you are receiving a pet, the number you have been provided is for the Driver that will be delivering your pet to you on the day of delivery, however some bookings require multiple drivers. If you are having trouble contacting a driver on the number provided it may be that driver has not started his part of the trip and the phone is off. Please contact the office and they can arrange an update for you.

Our drivers are not in a position to respond to general enquiries, provide quotes or take new bookings and their phones are only used during their relevant runs and are turned off in between. Each driver only has your booking details from the start date of his/her run. Prior to the start of the run you will need to contact the office with any enquiries or changes.

After Hours Emergency contact Number: 0415 955 553 (Sierra)

Please note, this phone is not attended 24 hrs but is checked regularly, If unanswered please leave an SMS message.

Please note, this is not a Drivers Contact number (see above) and we will not respond to general enquiries or provide quotes on this number after hours.

Australian Pet Transport Pty Ltd, trading as Dogmovers.   ABN 82154170279
Postal address: PO Box 65, Morisset, NSW 2264

All Quotes provided are subject to the accuracy of the information provided by the client and are valid for 30 Days
All Bookings made are subject to Dogmovers Terms and Conditions readily available via this link and our Website

The Pet Transport Specialists

Welcome to The Premier Pet Transport service throughout Queensland, New South Wales, Australian Capital Territory, Victoria and South Australia.

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What Our Customers Are Saying

The way they make the dog feel safe its a big credit to them

It takes a team to rescue a Great Dane, Dogmovers are very much a big part of that team, I just have to ring and when you can you always manage to fit a dog in.

A lot of the time these big dogs are scared but Rick and Paula who do the North Queensland run are amazing, the way they make the dog feel safe its a big credit to them. Thank you for discounting the dogs travel as we only run on donations we really appreciate it, it helps finding them their forever homes from Cairns to Brisbane….once again thanks guys you do a wonderful job…you are truly Angels

 5/5

Angela

Very helpful and patient

Just wanted to say a huge thank you for your excellent service and care of Mack from Rockhampton to his new home with me south of Brisbane. He had no problems with the travel and arrived very happy. The driver rang early on Monday to give me an approx time of his arrival and then also phoned when he was leaving the collection point before the one where I was to collect Mack.

Everyone I dealt with when making this booking were very helpful and patient, even when I was unsure about whether the RSPCA could deliver him at that end, and I made a number of calls to organise. Thanks so much!

 5/5

Jenny Gear

Professional and helpful

I want to say how impressed I am with your service and the care that you showed me, as well as my dog. My dog, Rosie, arrived well and calm and I was so relieved.

The contact that I had with you to arrange her travel from Northern Queensland here to the south, was professional and helpful. i will certainly recommend Dogmovers to anyone requiring their dog to travel. Thank you for your care and concern.

 5/5

Christine Senz

We're so happy with the services and great staff

I had to make a late booking yesterday at 12pm, Dogmovers said our new puppy would be picked up between 3-6pm and was picked up at 3:30pm They assured us our puppy was safe, fed and given water.

Our puppy arrived today at 10:30 am (25.09.13) Paula called use before hand to tel us exact time she was arriving and was their spot on! We’re so happy with the services and great staff, especially Paula!! We would recommend to anyone and everyone needing their new friend transported!

Thanks Dogmovers!!!

 5/5

Cody & Rhys

We were very impressed with the service

We were very impressed with the service we have received from Dogmover’s. The guy who delivered them was lovely and let my daughter cuddle a Staffy pup he had on board, she fell in love! (with the staffy, not the driver lol) and all in all, we look forward to dealing with you again. The bad point – I had to deal with my 14 year old daughter nagging me about how much she wanted a Staffy the whole 2 hour trip home!

 5/5

Tash J

Exceptional service – friendly and helpful.

We had a kitten delivered to us on Monday (from Bundaberg to Burpengary). I would just like to thank you for an excellent service. The driver contacted us to informed of the expected delivery time and called again to let us know when he was stuck in traffic. He provided an exceptional service – friendly and helpful.

I also heard back from the lady that I purchased the kitten from and she also expressed how pleased she was with the service and that she would be recommending your company.

 5/5

Cheryl

The transportation trailer was amazing

Thank you so much for a wonderful service! All the staff I dealt with were wonderful, the transportation trailer was amazing, and most important of all, Rosie arrived happy and healthy :)

I was very impressed with your business and will let other people know this too!

 5/5

Dani

We don't know what we would have done without her

Just wanted to write and thank Paula for her hard work yesterday, with Arnie the great dane that she picked up from Cairns and dropped in Mackay.

Arnie was a very frighten dog and very hard to handle but Paula showed no fear, a real animal person, don’t know what we would have done without her, so thanks again Paula and you would be happy to know after all the growling/showing of teeth/barking and pulling he is now asleep on my bed with my other great dane. I will always use Dogmovers from now on, knowing any dog that’s timid would arrive safely. Thank you so much!

 5/5

Angela and Peter

HUGE thank you

Just thought i’d send you a HUGE thank you for the Transportation of our Boxer pup Samson. On pick up, once the trailer was open and i could see and smell all the fresh straw and see how playful he was, not scared up in a corner from the trip i knew i had made the right choice in Dog Movers.

 5/5

The Norris Family and Samson

Well done and thank you.

I would like to thank you guys for the delivery of my new hound from Bathurst NSW to Mackay QLD. Although I have used your service on many other occasions, the service remains second to none with your proposed scheduled pick up and delivery, health and well being of the dog, and customer service of your drivers.

I appreciated the early phone call the night before which allowed me to make personal arrangements in time to allow me to meet at the designated point. The dog arrived in the trailer with ample bedding, ventilation, water supply and in very good health.

This is an expression of your team’s professionalism and commitment. Well done and thank you.

 5/5

Chester Brodie

Your drivers were on time to the minute

Thank you for getting the kitten to us on Friday. Your drivers were on time to the minute. Their truck was clean and all the animals were very happy to be along for the ride. I’m very impressed with your service and customer service in that you accommodated us in getting Stormy here earlier than planned.

I don’t care how much paid advertising you do, word of mouth can be powerful and I’ll be recommending you guys to anyone needing pet transport in the future. I sent numerous inquiries and not only were you the cheapest and could offer road transport, you customer service is outstanding in this day and age.

 5/5

Anissa

Such quality care of our pup while he was with you

Congratulations on your wonderful Business, such quality care of our pup while he was with you Your vehicles are very clean and your driver Paul is a very high standard in professionalism.

We were very impressed with your whole attitude, from our very first phone call to the delivery of the pup. You should be very proud. Whether your dog is worth many thousands of dollars or just a working god. Dogmovers will give it the best of care during its move. We will most certainly be using you again.

 5/5

Barbara Young Barcaldine

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Regional Pet Transport

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