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  • Home
  • Pet Transport
    • Interstate Transport
      • Interstate Road Transport
      • Upcoming Dates
      • Interstate Routes
      • Interstate Meeting Points
    • Flight Services
    • Pet Taxis
    • Rescue Pet Transport
  • Booking
    • Booking Process
    • Sample Pricing
    • Payment Options
    • Your Pets Baggage
  • About Us
    • Dogmovers Terms & Conditions
    • Insurance
    • Vaccination Policy
    • Testimonials
    • Careers
      • Animal Attendant / Cleaner / Driver – QLD
      • Animal Handler / Driver – QLD
  • Resources
    • Beware of Internet Puppy Scams
    • Brachycephalic Breed Info
      • What is a Brachecephalic Breed
      • What is BOAS
      • Our Brachycephalic Policy
      • Breed Information
      • Other Brachycephalic Links
    • Pet travel advice and tips
      • Air Conditioning
      • Road Transport vs Air Transport
      • Pet Cage Sizes
      • A Comprehensive Guide To Moving Puppies and Kittens to Their New Homes
    • Blog
  • FAQ
  • Contact Us
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Air Conditioning

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For additional questions, contact our team.

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07 5530 2710

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info@dogmovers.com.au

For more detailed info on our interstate services or upcoming service dates click the following links:

  • Interstate Run Calendar
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  • South East QLD Pet Taxi Services

Dogmovers use a variety of Air Conditioned Vans and Buses plus specialised custom built floats in addition to multiple service offerings ranging from Express Interstate to fully customised door to door Priority Services to cater to a wide range of Pet Transport demands.

About our Fleet

While many of our services are provided entirely in Air Conditioned vehicles we do not guarantee this. There are a number of reasons for this, first, because we plan our services on the basis that the AC may fail and our vehicles need to be able to continue to operate if that occurs. Secondly AC does have some drawbacks and can be dangerous for some pets if used incorrectly. We use it sparingly and carefully, it is not always on. On top of this we are moving a wide range of pets at any given time and AC is not needed or appropriate for all animals equally so use of the AC is at the discretion of the driver who will take into account the current conditions and the nature of the animals he is caring for at any given time.

Some of our Floats are not Air Conditioned but are insulated and by design have superior air flow to the vehicles towing them. These are typically used on routes with more stable temperatures or in combination with AC vehicles where the driver will have a choice of where pets may be placed as is appropriate to their needs. Again I must stress that the needs of different types of dogs, such as, Brachycephalic breeds like Bulldogs and Pugs are very different to the needs of others such as Working & Hunting dogs which may never have been in Air Conditioning at all.

We do invest greatly in the AC and ventilation systems in our vehicles and Floats. This includes dual AC systems on most Vehicles and increasingly as technology and equipment has improved newer or additional systems that run off Lithium Batteries which can continue to operate in the event a vehicle breaks down.

When using AC we endeavour to keep the temperature at a safe moderate temperature at all times and monitor the humidity as well. We also specifically keep spare vehicles in reserve to use in the event of breakdowns.

It is important to note that whilst there is now a wide range of Road based Pet Transport businesses operating throughout Australia this has not always been the case. Dogmovers is one of the longest serving Pet Transporters and one of only two that have been in continuous operation for in excess of 10 years. Dogmovers were the first to include Air Conditioned vans in addition to traditional dog floats, the first to use larger passenger style vans and buses with dual Air Conditioning systems and the first to build larger custom designed interstate transport floats with improved insulation and ventilation to operate safely in all conditions as a core feature of their design. Today we are at the forefront of technological advances in Battery and charging technologies to achieve fully independent AC systems that make our vans as safe and versatile, if not better than floats.

About the Pros & Cons of Air Conditioning for Pets.

As a Pet Transporter our duty of care is to the health and safety of the animals in our care rather than to the desires of their owners. Mostly this is common sense stuff, but sometimes the two are not aligned. An example would be a situation where our driver may feel an animal is potentially unwell and should be checked by a vet but the client feels it will be fine and does not want to incur the additional costs. While that is an extreme example, this can be the case when it comes to Air Conditioning as well.

It is important to note that our policies on the use of Air Conditioning in our vehicles and floats is informed by our many years of experience and a need to have a balanced procedure in place for all pets. It is not informed by a growing demand, partly driven on social media by other inexperienced transporters or an ill-informed public, that all animals should be transported in Air Conditioning at all times.

Where we are using Air Conditioning in our vehicles and floats, it is used at a moderate temperature (typically around 26-27 degrees) for only the portion of a day that it may be required and that wherever possible and appropriate, fresh airflow is prioritised over Air Conditioning. We monitor twice a week the forecast regional temperatures and during Heatwaves or where temps exceed our pre-set limits we will provide additional warning or advice to the owners of some breeds and postpone the transport of others irrespective of whether the scheduled trip will be Air Conditioned or not.

Keep in mind that dogs & cats have a body temperature that is usually around 2 degrees warmer than our own, so their comfort level differs and they are typically less bothered by the slight changes that we may notice more easily. Additionally their cooling systems differ from ours, they do not sweat but rely more on cooling evaporation by panting (dogs & cats) and grooming (cats). Because of this, healthy Pets have wonderful internal mechanisms that keep their body at the correct temperature at all times, regardless of the air temperature. However while they are more tolerant of variations in temperature, they do no regulate their temperature as quickly as we do and are more susceptible to sudden unnatural temperature changes.

Yes, pets can definitely overheat, but typically even on very warm days, most domestic animals have no issue with the temperature, even when we find it uncomfortable, provided they are not in direct sunlight, have appropriate ventilation and have water available. There are exceptions. Brachycephalic animals, Greyhounds, very old pets or animals with specific conditions will be more greatly affected, or have specific conditions that are exacerbated by heat. But ironically, moving these animals into, or out of Air Conditioning can itself create or worsen potentially life threatening issues. Sudden large changes in temperature can be experienced by animals being removed from an air conditioned cage into a hot or humid environment, either for a toilet stop or at the end of a journey. This can be very dangerous and is even worse if the Air Conditioned temperature is too low.

Dramatic temperature changes between being outside and into the air conditioning can also lead to respiratory illness and is well documented in many livestock species that dramatic temperature changes (both heating and cooling) in a short period of time can lead to pneumonia.

Circulating the air from an Air Conditioner rather than providing increased fresh airflow can also be a factor in an increased risk of the spread of communicable diseases between animals.

Because Air Conditioning has a de-humidifying affect with an increased risk of dehydration. Animals may require more water irrespective of the cooler temperature.

It is our experience that while moderate air conditioning may be beneficial in keeping pets comfortable on short journeys the risks associated with using AC continuously on longer trips can outweigh the benefits for many animals and must be used judiciously.

In instances where it is considered essential that a specific animal must be kept in AC it is often due to the specific condition of that animal rather than the circumstances of travel. In these cases we should discuss more specific and customised transport requirements.

Another significant factor is that to efficiently run AC in floats it is necessary to severely limit the existing airflow. This is less of an issue in van because they already have very limited airflow which is why they have traditionally been less suitable for long distance Animal Transport than well constructed floats. In either case, on long trips there are many things that could cause a breakdown that would stop the AC working leading to a potential catastrophic situation for all animals onboard if the vehicle or float has been optimised for AC rather than Airflow.

By way of example, as at the time of writing (May 2022) we have experienced one single incidence of heat related stress in dogs throughout the past summer. In this case the 3 dogs involved were being transported in Air Conditioning that had been set below our recommended threshold at 23 degrees. On arrival at the destination the temperature was in the mid 30’s but the humidity was very high. Both our driver and the 3 dogs were affected within minutes by the sudden change in temperature and humidity once the van was opened for delivery. While the dogs were able to be treated at the scene and did not require veterinary care, these were not at risk breeds and it was a reminder of the importance of the risks of overuse of AC. I am not aware of any instances of heat stress over the same period due to a lack of Air Conditioning.

Additionally I am also aware of one heat related death of a Brachycephalic dog with another Transporter over the same period. Again the dog was being transported in an Air Conditioned float, but it is my understanding that the transporter had the AC set at 16 degrees and the dog passed away following a walk break on a warm day likely due to the high temperature variation between the two environments.

Special needs

Where special needs exist, we do have other levels of service that cater to animals with breed specific or other health issues and on these services our staff will have a very limited number of animals to deal with and are able to ensure that appropriate Air Conditioning is available for each animal in these instances.

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If your pet is a Brachycephalic breed, it is important to note that while heat is an exacerbating factor in Brachycephalic Airway Obstruction Syndrome, it is not the cause. Any form of stress or over excitement may cause issues in an affected animal. As Brachycephalic animals cannot regulate their body temperature as efficiently as other animals and much less efficiently than us, any sudden change in temperature can cause an issue. For instance moving a pet to or from an Air Conditioned environment. 

Specifically, affected Brachycephalic breed animals being transported in Air Conditioning may be unable to adequately regulate/adjust their body temperature when taken out for walks and sudden changes in temperature may quickly cause an episode of heat stress resulting in death. The higher the temperature difference the greater the risk. Where we do use Air Conditioning in our vehicles or on our Premium services where Air Conditioning is guaranteed, we are careful to ensure that the temperatures are not kept too low.

All Quotes provided are subject to the accuracy of the information provided by the client and are valid for 30 Days
All Bookings made are subject to Dogmovers Terms and Conditions readily available via this link and our Website

The Pet Transport Specialists

Welcome to The Premier Pet Transport service throughout Queensland, New South Wales, Australian Capital Territory, Victoria and South Australia.

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What Our Customers Are Saying

The way they make the dog feel safe its a big credit to them

It takes a team to rescue a Great Dane, Dogmovers are very much a big part of that team, I just have to ring and when you can you always manage to fit a dog in.

A lot of the time these big dogs are scared but Rick and Paula who do the North Queensland run are amazing, the way they make the dog feel safe its a big credit to them. Thank you for discounting the dogs travel as we only run on donations we really appreciate it, it helps finding them their forever homes from Cairns to Brisbane….once again thanks guys you do a wonderful job…you are truly Angels

 5/5

Angela

Very helpful and patient

Just wanted to say a huge thank you for your excellent service and care of Mack from Rockhampton to his new home with me south of Brisbane. He had no problems with the travel and arrived very happy. The driver rang early on Monday to give me an approx time of his arrival and then also phoned when he was leaving the collection point before the one where I was to collect Mack.

Everyone I dealt with when making this booking were very helpful and patient, even when I was unsure about whether the RSPCA could deliver him at that end, and I made a number of calls to organise. Thanks so much!

 5/5

Jenny Gear

Professional and helpful

I want to say how impressed I am with your service and the care that you showed me, as well as my dog. My dog, Rosie, arrived well and calm and I was so relieved.

The contact that I had with you to arrange her travel from Northern Queensland here to the south, was professional and helpful. i will certainly recommend Dogmovers to anyone requiring their dog to travel. Thank you for your care and concern.

 5/5

Christine Senz

We're so happy with the services and great staff

I had to make a late booking yesterday at 12pm, Dogmovers said our new puppy would be picked up between 3-6pm and was picked up at 3:30pm They assured us our puppy was safe, fed and given water.

Our puppy arrived today at 10:30 am (25.09.13) Paula called use before hand to tel us exact time she was arriving and was their spot on! We’re so happy with the services and great staff, especially Paula!! We would recommend to anyone and everyone needing their new friend transported!

Thanks Dogmovers!!!

 5/5

Cody & Rhys

We were very impressed with the service

We were very impressed with the service we have received from Dogmover’s. The guy who delivered them was lovely and let my daughter cuddle a Staffy pup he had on board, she fell in love! (with the staffy, not the driver lol) and all in all, we look forward to dealing with you again. The bad point – I had to deal with my 14 year old daughter nagging me about how much she wanted a Staffy the whole 2 hour trip home!

 5/5

Tash J

Exceptional service – friendly and helpful.

We had a kitten delivered to us on Monday (from Bundaberg to Burpengary). I would just like to thank you for an excellent service. The driver contacted us to informed of the expected delivery time and called again to let us know when he was stuck in traffic. He provided an exceptional service – friendly and helpful.

I also heard back from the lady that I purchased the kitten from and she also expressed how pleased she was with the service and that she would be recommending your company.

 5/5

Cheryl

The transportation trailer was amazing

Thank you so much for a wonderful service! All the staff I dealt with were wonderful, the transportation trailer was amazing, and most important of all, Rosie arrived happy and healthy :)

I was very impressed with your business and will let other people know this too!

 5/5

Dani

We don't know what we would have done without her

Just wanted to write and thank Paula for her hard work yesterday, with Arnie the great dane that she picked up from Cairns and dropped in Mackay.

Arnie was a very frighten dog and very hard to handle but Paula showed no fear, a real animal person, don’t know what we would have done without her, so thanks again Paula and you would be happy to know after all the growling/showing of teeth/barking and pulling he is now asleep on my bed with my other great dane. I will always use Dogmovers from now on, knowing any dog that’s timid would arrive safely. Thank you so much!

 5/5

Angela and Peter

HUGE thank you

Just thought i’d send you a HUGE thank you for the Transportation of our Boxer pup Samson. On pick up, once the trailer was open and i could see and smell all the fresh straw and see how playful he was, not scared up in a corner from the trip i knew i had made the right choice in Dog Movers.

 5/5

The Norris Family and Samson

Well done and thank you.

I would like to thank you guys for the delivery of my new hound from Bathurst NSW to Mackay QLD. Although I have used your service on many other occasions, the service remains second to none with your proposed scheduled pick up and delivery, health and well being of the dog, and customer service of your drivers.

I appreciated the early phone call the night before which allowed me to make personal arrangements in time to allow me to meet at the designated point. The dog arrived in the trailer with ample bedding, ventilation, water supply and in very good health.

This is an expression of your team’s professionalism and commitment. Well done and thank you.

 5/5

Chester Brodie

Your drivers were on time to the minute

Thank you for getting the kitten to us on Friday. Your drivers were on time to the minute. Their truck was clean and all the animals were very happy to be along for the ride. I’m very impressed with your service and customer service in that you accommodated us in getting Stormy here earlier than planned.

I don’t care how much paid advertising you do, word of mouth can be powerful and I’ll be recommending you guys to anyone needing pet transport in the future. I sent numerous inquiries and not only were you the cheapest and could offer road transport, you customer service is outstanding in this day and age.

 5/5

Anissa

Such quality care of our pup while he was with you

Congratulations on your wonderful Business, such quality care of our pup while he was with you Your vehicles are very clean and your driver Paul is a very high standard in professionalism.

We were very impressed with your whole attitude, from our very first phone call to the delivery of the pup. You should be very proud. Whether your dog is worth many thousands of dollars or just a working god. Dogmovers will give it the best of care during its move. We will most certainly be using you again.

 5/5

Barbara Young Barcaldine

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