FAQ

Do we only move dogs?FAQ - Dogmovers

How do we Transport your pets?

Are our pets Insured while travelling?

Are Dogmovers trailers Air Conditioned?


 

Do we only move dogs?

No, we will move all pets and small domestic animals. We move all types of dogs from poodle puppies, to working dogs, pig dogs, greyhounds and of course your family pets. We also move cats, chooks, pigs, ducks, goats, sheep, birds, guinea pigs and lizards. We will happily transport all small domestic animals although there may be some special requirements or limitations on Native animals or livestock, check our livestock info page further details. click here to go to small livestock transport services

 

How do we Transport your pets?

Dogmovers moves your animals by road in our fleet of Specially fitted out Vans and custom made dog floats Our vehicles have permanent built in cages to keep the animals separated and safe. All animals have continuous access to water and are fed and exercised as is appropriate to their individual needs. Check here for further info on road transport vs Air transport

 

Are our pets Insured while travelling?

We have a range of insurance policies that, together with Australian Consumer protections, provide assurance of cover for any instance that we would be deemed to be liable for. Essentially we would be considered to be liable in the event that our misconduct or negligence has resulted in the sickness, injury or death of your Pet.

Dogmovers insurance policies and Liability do not extend to cover veterinary bills, death or loss associated with BAOS or any other pre-existing physical condition or any sickness or injury that has not come about as a result of misconduct or negligence on our part. The fact that an animal is in our care at the time that it becomes ill or is injured is not in itself an indication that we would be liable for the sickness or injury.  Insurance for such events is not available in Australia and to the best of our knowledge no pet carrier or Airline in Australia offers such insurance or cover.

It is possible for individuals to obtain Pet Insurance for their personal animals through the RSPCA and other specialized insurance providers. These insurances as standard offer cover for many unexpected ailments and situations that may not be covered by our Public Liability or commercial insurances. Additionally such covers apply during transport or while your Pet is in another persons care. 

Because many ailments or issues with your pets can be expected to occur within its first few months we strongly recommend you ask your breeder whether they hold “Breeder Insurance” or obtain your own Pet Insurance prior to your pet leaving the breeders.  

 

Are the trailers Air Conditioned?

Dogmovers pet transport floats are not Air Conditioned and we make no representation that your animal will be transported in an air conditioned environment on our regional and interstate services. While air conditioning may be beneficial in keeping pets comfortable on short journeys it is our experience that the risks associated with using AC on longer trips outweigh the benefits.

Sudden and extreme changes in temperature can be experienced by animals being removed from an air conditioned cage into a hot or humid environment, either for a toilet stop or at the end of a journey. These sudden changes are believed to cause excessive stress in affected animals and to be an additional risk factor for this condition.

It is important to note here that while the external temperature is a factor in this condition and high temperatures are a risk factor, seriously affected animals are unable to properly regulate their body temperature even in a cool or air conditioned environment.