The Booking Process

It takes a team to rescue a Great Dane, Dogmovers are very much a big part of that team, I just have to ring and when you can you always manage to fit a dog in.

A lot of the time these big dogs are scared but Rick and Paula who do the North Queensland run are amazing, the way they make the dog feel safe its a big credit to them. Thank you for discounting the dogs travel as we only run on donations we really appreciate it, it helps finding them their forever homes from Cairns to Brisbane….once again thanks guys you do a wonderful job…you are truly Angels

Just wanted to say a huge thank you for your excellent service and care of Mack from Rockhampton to his new home with me south of Brisbane. He had no problems with the travel and arrived very happy. The driver rang early on Monday to give me an approx time of his arrival and then also phoned when he was leaving the collection point before the one where I was to collect Mack.

Everyone I dealt with when making this booking were very helpful and patient, even when I was unsure about whether the RSPCA could deliver him at that end, and I made a number of calls to organise. Thanks so much!

I want to say how impressed I am with your service and the care that you showed me, as well as my dog. My dog, Rosie, arrived well and calm and I was so relieved.

The contact that I had with you to arrange her travel from Northern Queensland here to the south, was professional and helpful. i will certainly recommend Dogmovers to anyone requiring their dog to travel. Thank you for your care and concern.

I had to make a late booking yesterday at 12pm, Dogmovers said our new puppy would be picked up between 3-6pm and was picked up at 3:30pm They assured us our puppy was safe, fed and given water.

Our puppy arrived today at 10:30 am (25.09.13) Paula called use before hand to tel us exact time she was arriving and was their spot on! We’re so happy with the services and great staff, especially Paula!! We would recommend to anyone and everyone needing their new friend transported!

Thanks Dogmovers!!!

We were very impressed with the service we have received from Dogmover’s. The guy who delivered them was lovely and let my daughter cuddle a Staffy pup he had on board, she fell in love! (with the staffy, not the driver lol) and all in all, we look forward to dealing with you again. The bad point – I had to deal with my 14 year old daughter nagging me about how much she wanted a Staffy the whole 2 hour trip home!

We had a kitten delivered to us on Monday (from Bundaberg to Burpengary). I would just like to thank you for an excellent service. The driver contacted us to informed of the expected delivery time and called again to let us know when he was stuck in traffic. He provided an exceptional service – friendly and helpful.

I also heard back from the lady that I purchased the kitten from and she also expressed how pleased she was with the service and that she would be recommending your company.

Thank you so much for a wonderful service! All the staff I dealt with were wonderful, the transportation trailer was amazing, and most important of all, Rosie arrived happy and healthy :)

I was very impressed with your business and will let other people know this too!

Just wanted to write and thank Paula for her hard work yesterday, with Arnie the great dane that she picked up from Cairns and dropped in Mackay.

Arnie was a very frighten dog and very hard to handle but Paula showed no fear, a real animal person, don’t know what we would have done without her, so thanks again Paula and you would be happy to know after all the growling/showing of teeth/barking and pulling he is now asleep on my bed with my other great dane. I will always use Dogmovers from now on, knowing any dog that’s timid would arrive safely. Thank you so much!

Just thought i’d send you a HUGE thank you for the Transportation of our Boxer pup Samson. On pick up, once the trailer was open and i could see and smell all the fresh straw and see how playful he was, not scared up in a corner from the trip i knew i had made the right choice in Dog Movers.

I would like to thank you guys for the delivery of my new hound from Bathurst NSW to Mackay QLD. Although I have used your service on many other occasions, the service remains second to none with your proposed scheduled pick up and delivery, health and well being of the dog, and customer service of your drivers.

I appreciated the early phone call the night before which allowed me to make personal arrangements in time to allow me to meet at the designated point. The dog arrived in the trailer with ample bedding, ventilation, water supply and in very good health.

This is an expression of your team’s professionalism and commitment. Well done and thank you.

Thank you for getting the kitten to us on Friday. Your drivers were on time to the minute. Their truck was clean and all the animals were very happy to be along for the ride. I’m very impressed with your service and customer service in that you accommodated us in getting Stormy here earlier than planned.

I don’t care how much paid advertising you do, word of mouth can be powerful and I’ll be recommending you guys to anyone needing pet transport in the future. I sent numerous inquiries and not only were you the cheapest and could offer road transport, you customer service is outstanding in this day and age.

Congratulations on your wonderful Business, such quality care of our pup while he was with you Your vehicles are very clean and your driver Paul is a very high standard in professionalism.

We were very impressed with your whole attitude, from our very first phone call to the delivery of the pup. You should be very proud. Whether your dog is worth many thousands of dollars or just a working god. Dogmovers will give it the best of care during its move. We will most certainly be using you again.